Frequently Asked Questions

Many of your questions can be answered here.

What are the different services you offer?

1. Integrative & Functional Medicine Consultations: Our new patient intake process is fully comprehensive to cover such aspects as family history, social & environmental history, health concerns and preventive care. Your health journey will begin with an Initial Consultation with Dr. McCann or her PA-C, Matthew McGarvey. Each new patient experience is personalized with your health goals in mind. During your initial consult, together with the practitioner, we will create your treatment plan which will include innovative lab testing, dietary adjustments, body movement /exercise, supplementation and other lifestyle changes. We offer physical exams and other therapies.

As part of your initial assessment at the Spring Center you will also schedule a comprehensive physical assessment with our PA-C, Matthew McGarvey, along with a Functional Nutrition Consult with Sarah Choszczyk. There will be a total of 3 appointments to begin your health journey. We work as a medical team. Patients will see both Dr. McCann, her Physician Assistant, Matthew McGarvey and our Functional Nutritionist, Sarah Choszczyk.

2. Integrative & Functional Nutrition Consultations: After your initial nutrition consult, single-visits or packages are available to assist you in your health journey. All nutrition consults are done remotely.

3. IV Therapy: We offer a variety of intravenous therapies and injections, addressing issues ranging from general health and wellbeing support to focused treatment. Available IV therapies include nutrients, antioxidants, and targeted therapeutics. As with anything, IV therapy is part of a comprehensive, individualized treatment plan developed between you and our providers, and thus not all patients receive IV treatments, while others may require regular infusions.

4. Targeted Allergy and Immunotherapy: For allergy conditions we utilize both sublingual immunotherapy treatments or low-dose allergy  therapy or LDA. These therapies can be helpful at reducing food reactions, environmental allergies and chemical sensitivities.

Is The Spring Center accepting new patients?

Yes! We are now open for a Limited Enrollment period! Please review this important information to learn about our new patient policies, process, and how to move forward.

What should I expect once accepted as a patient?

Prior to your appointment the medical staff and practitioners will complete an In-Depth Review of Your Medical History, prepare your chart + create a personalized preliminary plan for your care. During your initial appointment, you will work with the practitioner to decide the plan that will be best suited for you.

You will then have 3 appointments to on-board as a new patient:

  1. In person 60-Minute Consult with Practitioner; either Dr. McCann or Matthew McGarvey, PA-C
  2. In person 30-Minute Physical Assessment + opportunity to ask questions with PA-C, Matthew McGarvey
  3. 45-Minute Virtual Nutritional Consult with Functional Nutritionist with Sarah Choszczyk

We strongly encourage you to book your follow-up appointments once you schedule your initial consults.

Follow Up with Dr. McCann or PA-C, Matt and supplement with Nutritional Consults. You can expect a combination of the following:

  • In-Depth Review of personalized Lab results
  • Personalized treatment plan
  • Customized nutrition plan
  • Professional Line Nutritional supplement recommendations
  • Lifestyle recommendations
  • Recommended educational resources

How long is the wait for an initial appointment?

Subsequent appointments with Dr. McCann, Matthew McGarvey, PA-C Sarah will be scheduled based on the initial treatment plans. The timing of these follow-up appointments can vary based on individual requirements. More complex chronic conditions require frequent appointments.

Dr. McCann typically books out 3-4 months in advance. Matthew McGarvey, PA-C typically books out 2-4 weeks in advance. The wait time for initial appointments depends on how quickly the new patient process is completed, which provider is being seen, and how full the schedule is at any given time.

Dr. McCann and Matt work as a medical team and consult on every patient on their health journey. You may be able to conduct your first visit with our PA-C, Matthew McGarvey to establish as a patient, then complete a follow up with Dr. McCann, depending on your health goals.

Please note: we do not make urgent new patient appointments.

What is the wait time to book follow-up appointments?

Dr. McCann typically books out 3-4 months in advance. Matthew McGarvey, PA-C typically books out 2-4 weeks in advance. We strongly encourage all of our patients to schedule their follow-up appointments well in advance to maintain consistent care.

Do I need to see the Physician Assistant and the Functional Nutritionist?

Yes, part of the new patient experience is to see Dr. McCann and her PA-C, Matthew McGarvey. You will also see our Functional Nutritionist, Sarah Choszczyk. Our office team provides crucial services to support patients. Dr. McCann oversees the care for all patients and may have them see Matthew McGarvey for physical exams, lab review and treatment plan modification. Sarah Choszczyk helps with dietary needs.

Do you offer urgent visits?

We are not set up to see patients urgently. If you have an urgent concern, we recommend you see your primary care physician or go to the local emergency room. We prioritize patients with COVID symptoms and make sure they get the care they need.

How do I become a patient?

We work on an application basis to make sure that we can provide the right kind of care for our patients. In order to start the healing process, we ask you to fill out our New Patient Inquiry Form and tell us about your health concerns. You will then receive an email with a calendar link so you can schedule a 10-minute Discovery call.

If you have not finished your application, it will need to be restarted when enrollment opens again.

How do I submit my previous medical records?

Once you are accepted as a patient, you will have access to a secure patient portal.